Confidentiality
At AlloCharles, we place great importance on protecting your privacy and the confidentiality of your personal information.
This Privacy Policy explains how we collect, use, share, and protect your information when you use our website (www.allocharles.com).
1. Collection of Personal Information
We may collect the following types of information:
- First and last name
- Email address
- Phone number
- Name of the residence or organization
- Postal address
- Other information you choose to provide us through forms or communications
Collection occurs particularly when you:
- Fill out a form on our website
- Request a quote or a pilot project
- Contact us by email, phone, or other means
2. Use of Personal Information
The personal information collected is used for:
- Responding to your information requests
- Offering our services
- Sending you communications related to our products, services, or special offers
- Managing our customer relationship
- Improving our website and services
- Complying with our legal obligations
We will only use your information for the purposes for which it was collected, unless we have your contrary consent.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
However, we may share certain data with:
- Our technical partners (hosting, website maintenance)
- Our service providers (e.g., mass email sending, data analysis)
- Legal authorities if required by law
Each partner or service provider is subject to strict confidentiality agreements.
4. Retention of Information
Your personal information is kept only for as long as necessary to fulfill the purposes for which it was collected, unless a longer period is required by law.
When personal information is no longer needed, we securely delete it.
5. Data Security
We implement appropriate administrative, technical, and physical security measures to protect your personal information from loss, theft, unauthorized access, disclosure, or alteration.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
6. Your Rights
In accordance with applicable laws, you have the following rights:
- Access your personal information
- Correct any inaccurate or incomplete information
- Withdraw your consent at any time
- Request the deletion of your personal information when applicable
To exercise your rights, you can contact us at: contact@allocharles.com
7. Cookies and Similar Technologies
Our website uses cookies to enhance your user experience.
For more information, please refer to our Cookie Policy.
8. Changes to the Privacy Policy
We reserve the right to modify this Policy at any time to adapt it to legal or technological developments.
Any changes will be posted on this page with the update date.
We encourage you to review this Policy regularly.
9. Contact
For any questions regarding this Privacy Policy or to exercise your rights, please contact us at:
AlloCharles
Email: contact@allocharles.com